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Client Leadership Account Director

Package Description

360i Overview

360i is on a mission. 90 people, 23 nationalities spanning insight-lead planning, social, creative and performance media. We are pushing to be the most progressive agency in the Dentsu Aegis Network and beyond in terms of what we make, how we make it and who we hire. We have a mix of clients across multiple sectors and have recently won a series of pitches resulting in new relationships with Converse, Lidl, Ikea, and TSB.

2017 will be a year where we will maintain this positive momentum by being bolder with our clients and our work. We have an empowered and free-thinking agency culture and new members joining the team will be optimistic, self-starting, entrepreneurial and willing to take responsibility for the agency and its work as well as their own.

We value the strength diversity brings to our business and are working hard to build a more inclusive workplace through partnerships with Stonewall, Business Disability Forum and Business in the Community’s race and gender equality campaigns. We are happy to discuss all flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly.

If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with myself.

What will you be doing?

As an Account Director, you’ll be joining a talented team working with an enviable list of international clients and household brands operating in different domains and using a range of different platforms.

Your main responsibility is to support manage the channel team outputs and manage their workload. You’ll also work closely with the AD in planning and managing the account so to achieve the very best results for our client a prestigious retail group.

You’ll also:

Account Support:

  • Project manages clients’ communications plans including timelines and budget
  • Leads smaller client accounts
  • Builds strong client relationship as a trusted advisor to client
  • Acts as ‘gatekeeper’ for quality control
  • Coordinates invoicing and payments process in line with contractual terms agreed
  • Oversees processes to ensure smooth financial operations
  • Provides accurate plan details and updates to clients

Team support:

  • Supports Account Director to deliver innovative and creative solutions to client briefs
  • Works collaboratively across DAN and across the network as needed – uses good knowledge of products and services to drive business value for clients and DAN.
  • Manages team and client business to deliver KPIs e.g. service PRF and accurately tracks costs
  • Sets example to team to keep abreast of current and future industry thinking and trends
  • Manages Exec and/or Grads: reviews, feedback, development plans

 

We’re looking for:

  • Delivery of first class service for your multi-discipline clients.
  • A key point of contact for clients and assistance for your Account Director between clients and our teams of dedicated SEO, PPC, Display, Social, Affiliate and Analytics specialists.
  • You to contribute and help deliver integrated digital performance strategy on each client’s KPI’s leading to high levels of client satisfaction and growth.

It would be great if you have:

  • Strong project management skills
  • Communication and product/planning skills
  • Commercial awareness
  • Experience of working with and managing clients
  • Digital and technical knowledge
  • Managing planning processes
  • Strong communication skills
  • Planning experience
  • Flair for problem-solving and addressing challenges head-on.

 

What’s in it for you?

We’re part of the Dentsu Aegis network of agencies so you get the perks of iProspect while being within a much larger organisation! We offer everything you would expect a global corporation to provide including competitive pension plans, income protection, life assurance, critical illness cover – all the stuff that might seem a little boring but comes in very handy when you start looking at things like buying a house…

We value the strength diversity brings to our business and are working hard to build a more inclusive workplace through partnerships with Stonewall, Business Disability Forum and Business in the Community’s race and gender equality campaigns. We are happy to discuss all flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly.

If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you. 

Click apply and if you’ve got what it takes, we’ll be in touch! If you’d like more information about the role, email me at emma.creighan@dentsuaegis.com

 

Apply

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