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Global Account Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

The purpose of the role is to support the Account Director in planning and account handling, manage the Account Executive and monitor their workload, as well as help develop their skill sets. The Account Manager creates the opportunity for strategy and digital specialists to contribute fully. The account manager is also key when it comes to driving collaboration across DAN and in terms of building strong client relationships on a day to day basis.

Role Responsibility

  • Supports Account Director to deliver innovative and creative solutions to client briefs,
  • Executes these solutions through the communications planning process,
  • Partners with the Global Head of Account Management by supporting tactical needs to achieve and surpass KPIs and revenue targets,
  • Work collaboratively with the wider team to deliver on strategy and KPIs,
  • Works collaboratively across DAN and across network as needed – uses good knowledge of products and services to drive business value for clients and DAN,
  • Project manages clients’ communications plans including timelines and budget,
  • Reviews plans to drive greater margin and value through innovation and better and different ways of working,
  • Manages team and client business to deliver KPIs e.g. service PRF and accurately tracks costs,
  • Allocates team resources to ensure delivery of data and info required for pitches,
  • Leads smaller client accounts,
  • Builds strong client relationship as a trusted advisor to client,
  • Leverages internal relationships,
  • Acts as ‘gatekeeper’ for quality control,
  • Coordinates invoicing and payments process in line with contractual terms agreed,
  • Oversees and is responsible for processes to ensure smooth financial operations, including monthly billing processes,
  • Provides accurate plan details and updates to clients; Sets example to team to keep abreast of current and future industry thinking and trends,
  • Presents regularly both internally and to clients,
  • Educates clients in audience targeting, data management and programmatic buying
  • Oversees but does not line manage the Account Coordinators who support on selected accounts.

 

The Ideal Candidate

TECHNICAL SKILLS

  • Strong commercial skills,
  • Ability to analyse, simplify and present data back to stakeholders with confidence,
  • Ability to demonstrating what the meaning of data means and we can act based upon it,
  • Minimum of 2 years of experience within Digital Media/Programmatic,
  • Excellent account, project management and problem-solving skills,
  • Exceptional client servicing capacity,
  • Ability to pre-empt issues and be pro-active in producing solutions,
  • Ability to work under pressure and with short deadlines,
  • Aptitude to build and maintain strong working relationships,
  • A high degree of numeracy and literacy are essential.

 

CAPABILITIES

Focuses on Clients

Thinks Global

Knows the Business

Planning and Organising

 

Package Description

Annual holiday (25 days)

Healthcare Cash Plan
Health Assessments
Dental Insurance
Healthcare Plan
Childcare Vouchers
Critical Illness Cover
Pension (4% Company Contribution)
Life Assurance (4 x salary)
Partner Life Assurance
Travel Insurance
GymFlex
Financial Education Tool
Income Protection (70% of salary)
Cycle to Work
Computerscheme
Tastecard
Holiday Buy & Sell
Give As You Earn
Birthday Day Off
Eyecare Vouchers

About the Company

Who we are

"We are the algorithm" is the phrase that our employees live and breathe. It means that it isn't about the technology; it is about the people who drive it. Our real-time media buying allows us to adjust our strategy on the fly and empowers the advertisers that we work with to rethink media execution and planning. We find the right mix of partners and our platform experts push those platforms to meet our clients' goals by identifying, creating, and manage audiences across multiple channels including display, video, mobile and social. Amnet has over 300 employees and a client base of more than 400 across the Dentsu Aegis Network.

Dentsu Aegis Network

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